Get help from the product team.

Tell us what happened, where it happened, and what you expected. We will trace the run and give you a concrete next step.

Include your workspace email and run link so the team can trace the right context.

go.orbitdashboard.co

Support

A
Illustrative support thread
A run looks double-charged
Run #4182 shows two debits for one send.
Sent
Orbit support
The run link gives us the history needed to investigate.
Tracing
Run
Context attached
Next
Concrete action

Three ways to get the right help.

Send the context once and it reaches the team responsible for the answer.

Product supportruns, billing, setup

Send your workspace email, what happened, and a run link when available. That gives us enough context to investigate.

Sales & enterprisesecurity and procurement

Ask about product fit, security reviews, SSO, client workspaces, data terms, or a larger rollout.

Product feedbackproblems worth solving

Tell us the job, current workaround, and result you need so the product team can review the full context.

Human support, with product context.

We use the workspace and run details you provide to trace the issue before answering.

1

Share the context

Send the workspace, run, connection, or billing detail tied to the question.

2

Trace the cause

We review the relevant history and tell you whether the issue is setup, product behavior, or a defect.

3

Track the outcome

You get the next action, and product defects stay linked to the original report.

Most questions are already answered.

Check the fastest self-serve answer before opening a support thread.

FAQsPricing, credits, autonomy, data handling: the questions everyone asks, answered straight.
GuidesPractical walkthroughs: your first agent, autonomy levels, your first outreach campaign.
ToolsThe ROI calculator, cost lab, and readiness quiz, if your question is really a numbers question.
Product tourUse the sample workspace to see agents, approvals, handoffs, and run history together.
Writing in about a run?three things that turn one reply into the answer
What happened, in a sentenceYour workspace emailA link to the run

See Orbit with your own context.

Start a 7-day trial, connect the accounts your first workflow needs, and use support when you need a hand.