Review keeps work moving.

Turn customer reviews into thoughtful replies and useful action.

Live in the Ecommerce system. Sensitive actions can wait for your review.

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Review

A
ReviewOnline
What should I handle?
Connect review profiles and define voice, priority, and response rules.
New reviews organized by sentiment, urgency, and product theme.Review ran · Review ready
TryReview workChange scope
Ask your agents to do anything...

The result you need, with context intact.

Turn customer reviews into thoughtful replies and useful action.

New reviews organized by sentiment, urgency, and product theme.

Review the inputs, actions, and approval that produced this outcome.

Outcome 01VisibleRun history
Delivered by Review

Context and reviewer decisions stay attached to the result.

Response drafts matched to the customer and order context.

Review the inputs, actions, and approval that produced this outcome.

Outcome 02VisibleRun history
Delivered by Review

Context and reviewer decisions stay attached to the result.

Product or service patterns routed to the right owner.

Review the inputs, actions, and approval that produced this outcome.

Outcome 03VisibleRun history
Delivered by Review

Context and reviewer decisions stay attached to the result.

What Review handles.

Give the agent a clear instruction, then review the moments that matter.

Responsibility 01

Monitor approved review channels and classify incoming feedback.

ReviewActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

Responsibility 02

Prepare response drafts using current order and service context.

ReviewActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

Responsibility 03

Surface recurring product issues and route sensitive cases.

ReviewActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

From instruction to result.

Three visible steps keep the work simple to start and easy to inspect.

1

Ask

Connect review profiles and define voice, priority, and response rules.

Instruction received

Turn customer reviews into thoughtful replies and useful action.

2

Execute

The agent organizes feedback and prepares the appropriate next action.

Work in progress

New reviews organized by sentiment, urgency, and product theme.

3

Approve

Approve public replies and follow recurring themes in one view.

Review ready

Approve public replies or permit only selected low-risk responses.

Your rules stay in force.

Review works through connected credentials, roles, approvals, run logs, and kill switches.

Control 01

Approve public replies or permit only selected low-risk responses.

ReviewActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Control 02

Require escalation for safety, legal, refund, or sensitive cases.

ReviewActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Control 03

Trace the review, context, draft, and final response.

ReviewActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Connected to the work around it.

Review shares approved context instead of operating as an isolated tool.

ReviewsOrdersReputationCustomer Success

Order Operations

Keep orders moving and route exceptions before they spread.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Inventory

Make stock risks visible before they become storefront problems.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Product Copywriter

Write clear product copy from approved catalog facts.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Questions, answered.

Start with the role you need and keep control of how it works.

Turn customer reviews into thoughtful replies and useful action. It works inside the Ecommerce system with Reviews, Orders, Reputation, Customer Success.

Approve public replies or permit only selected low-risk responses. Require escalation for safety, legal, refund, or sensitive cases.

Put Review to work.

Connect the approved tools, give the first instruction, and review every consequential action from one dashboard.