Cart Recovery keeps work moving.

Reconnect with interested shoppers using the right order context.

Live in the Ecommerce system. Sensitive actions can wait for your review.

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Cart Recovery

A
Cart RecoveryOnline
What should I handle?
Set cart eligibility, timing, channels, offers, and exclusions.
Eligible carts grouped according to your recovery rules.Cart Recovery ran · Review ready
TryReview workChange scope
Ask your agents to do anything...

The result you need, with context intact.

Reconnect with interested shoppers using the right order context.

Eligible carts grouped according to your recovery rules.

Review the inputs, actions, and approval that produced this outcome.

Outcome 01VisibleRun history
Delivered by Cart Recovery

Context and reviewer decisions stay attached to the result.

Messages prepared from current product and customer context.

Review the inputs, actions, and approval that produced this outcome.

Outcome 02VisibleRun history
Delivered by Cart Recovery

Context and reviewer decisions stay attached to the result.

Replies, recovered orders, and opt-outs recorded together.

Review the inputs, actions, and approval that produced this outcome.

Outcome 03VisibleRun history
Delivered by Cart Recovery

Context and reviewer decisions stay attached to the result.

What Cart Recovery handles.

Give the agent a clear instruction, then review the moments that matter.

Responsibility 01

Identify eligible abandoned carts within approved timing rules.

Cart RecoveryActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

Responsibility 02

Prepare recovery messages and permitted offer context.

Cart RecoveryActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

Responsibility 03

Track responses, stop conditions, and attributed order outcomes.

Cart RecoveryActiveApproved scope
Instruction boundary

The work stays inside the access and review rules you set.

From instruction to result.

Three visible steps keep the work simple to start and easy to inspect.

1

Ask

Set cart eligibility, timing, channels, offers, and exclusions.

Instruction received

Reconnect with interested shoppers using the right order context.

2

Execute

The agent prepares or sends approved recovery actions within those limits.

Work in progress

Eligible carts grouped according to your recovery rules.

3

Approve

Review conversations and follow recovered outcomes in the dashboard.

Review ready

Approve messages and define exactly which offers may be used.

Your rules stay in force.

Cart Recovery works through connected credentials, roles, approvals, run logs, and kill switches.

Control 01

Approve messages and define exactly which offers may be used.

Cart RecoveryActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Control 02

Set contact limits, exclusions, opt-outs, and stop conditions.

Cart RecoveryActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Control 03

Pause recovery work and inspect every message and result.

Cart RecoveryActiveAutonomy
Operating mode
ManualApprove-eachAuto-run

Change the mode or stop the agent whenever you need to.

Connected to the work around it.

Cart Recovery shares approved context instead of operating as an isolated tool.

Cart RecoveryOrdersUnified InboxAnalytics

Order Operations

Keep orders moving and route exceptions before they spread.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Inventory

Make stock risks visible before they become storefront problems.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Product Copywriter

Write clear product copy from approved catalog facts.

EcommerceLiveRelated agent
Connected specialist

Approved context can pass to this agent without losing the run history.

Questions, answered.

Start with the role you need and keep control of how it works.

Reconnect with interested shoppers using the right order context. It works inside the Ecommerce system with Cart Recovery, Orders, Unified Inbox, Analytics.

Approve messages and define exactly which offers may be used. Set contact limits, exclusions, opt-outs, and stop conditions.

Put Cart Recovery to work.

Connect the approved tools, give the first instruction, and review every consequential action from one dashboard.