Use case: AI Review and Reputation

More 5-star reviews. Zero tabs to refresh.

The agent asks happy customers for a review the moment they are happy, watches every platform you live on, and drafts replies to the good and the brutal. You read, tweak, approve. It posts.

No calls, no retainer, no code. Month-to-month, cancel anytime.

Built for operators who want reputation handled in the background, not one more tab open all day.

01 Ask

Ask at the moment they are happy

The agent waits for a real happy signal, then asks once. No list blasts. No awkward timing. No cash-for-stars schemes that get your listing flagged.

ask

review request flow

Day 0Job marked completedone
Day 2Happy signal detecteddone
Day 2Single review ask sentdone
Day 3Review postedbooked
Day 5No reply, one soft nudgescheduled
  • Triggered by real events: a job marked complete, a repeat order, a five-star support reply.
  • One timed ask per customer, with a one-tap opt-out built in.
  • Never offers money, discounts, or perks for a rating, so every ask stays platform-compliant.
02 Watch

Every platform in one feed

Google, Yelp, the app stores, Trustpilot, social, niche directories. The agent watches all of them and surfaces each new review the second it lands, so a one-star never sits unseen for three days.

  • All your review sources pulled into a single feed, sorted by urgency.
  • New reviews surfaced in near real time, with the angriest ones up top.
  • Rating trend tracked per platform, so a slow slide gets caught early.
watch
Google Business4.8, new
Yelp2.0, needs reply
App Store4.6, new
Trustpilot4.9, quiet
Facebookno change
reply

drafted reply, 2-star review

Hi Sam, thank you for flagging the late delivery. That one is on us and not the experience we want you to have. I have credited your account and a manager will reach out today to make it right. We would love the chance to earn those other three stars back.

on-brandtakes it offlineowns the issueawaiting approval
03 Reply

On-brand replies, even to the rough ones

Every review gets a drafted reply in your voice within minutes. Measured and specific on the bad ones, warm on the good ones. You read it, adjust if you want, approve.

  • Drafts follow your tone and your house rules, every single time.
  • Critical reviews get a calm, take-it-offline reply, never a public fight.
  • Approve as written or edit in one click before it goes live.
How it works

Live in days, not quarters

1

Connect your platforms

Link Google, Yelp, the app stores, and anywhere else customers leave reviews. The agent starts watching in a single pass.

2

Set the voice and the timing

Tell it how you sound and when an ask is appropriate. It applies your house rules to both praise and complaints.

3

Approve and ship

Asks go out at the right moment, replies land in your queue as drafts. You approve, it posts. That is the whole loop.

Every platform
Review sources monitored in one feed
Minutes
From new review to a drafted reply
Right-moment
Asks fired only after a real happy signal
What the agent actually does

No dashboard to babysit. Here is the job it runs.

On-brand replies

Drafts a reply in your voice for every review and holds it for your approval before anything posts.

Round-the-clock watch

Monitors every connected platform continuously and flags new reviews by urgency the moment they appear.

Right-moment asks

Requests a review once, only after a real happy signal, with an opt-out and no incentives that break platform rules.

FAQ

Questions, answered

It waits for a real happy signal, such as a completed job or a repeat order, then asks once. There is a built-in opt-out and one soft nudge at most. It never blasts your whole list.

Yes, and that is the difference. Bulk tools mass-message everyone and often dangle incentives, which gets listings flagged. This agent asks one happy customer at a time, never offers cash, discounts, or perks for a rating, never writes or buys fake reviews, and respects each platform's request and gating rules.

Only if you turn that on. By default every reply lands in your queue as a draft. You read it, edit if needed, and approve. You can enable auto-post for five-star reviews once you trust the voice.

You get a fast alert plus a calm, specific draft that owns the issue and moves it offline. The aim is to fix it and protect the rating, not to argue in public.

Stop refreshing the review tabs

Let the agent ask at the right moment, watch every platform, and draft the replies. You just approve. See it run on your own reviews.